Running a nonprofit organization is a tall task. Many small to medium size nonprofits struggle with insufficient resources (human and capital) to fully execute their missions. Nonprofit leaders frequently have something on their plate, juggling multiple priorities and stakeholders. It doesn’t matter if you’re the sole employee of the organization, or if you have a large team around you; there’s one thing you can’t compromise on: “donor service.”
For example, how do you or other staff members respond when donors reach out with questions? What do you say when a donor sends you a complaint, expresses a concern, or makes a suggestion? [Read more…]
This week I celebrate my 20th wedding anniversary.
This week my family and I are moving. It’s a significant downsize in anticipation of my oldest daughter going off to college in a year. As a family of four, we’re transitioning from a 3BR+Den+Garage house to a 2BR+Den and no garage condo by the beach in 
You are an extraordinary producer. Efficient, effective, and on top of your game.
Are you part of a charity or nonprofit organization that does fundraising? If so, you understand how important it is to create a high-quality website that shares a variety of information with your audience (including potential donors). In this post, our good friend and SEO expert, 
Next week, I meet with the Conscious Leadership Tribe to discuss Commitment #3 from the 
In the marketplace for fundraiser talent, we know that demand currently outstrips supply. Consequently, advancement and development leaders often say that one of the most significant challenges they face is the 
This week’s blog is by our good friend, 
In his 2002 business classic, The Five Dysfunction of a Team, Patrick Lencioni describes “Avoidance of Accountability” as one of the core behaviors that teams exhibit when they are dysfunctional. In Pat’s words: “In the context of teamwork…it refers specifically to the [un]willingness of team members to call their peers on performance or behaviors that might hurt the team.”